Terms of Service

Last updated: 21 July 2025

1. Introduction

Welcome to Transkri (hereafter “the Service”), an audio and video transcription platform provided by MinDev Technology (hereafter “we”, “our”, or “the Company”). These Terms of Service govern the use of our service, available through the transkri.com website.

By using our Service, you agree to be bound by these terms. If you do not accept these terms, please do not use our Service.

2. Description of the Service

Transkri is an audio and video transcription platform that uses artificial intelligence to convert audio and video files into text. The Service lets users upload files in various formats and receive transcripts in a range of languages.

3. Access and registration

Access to certain features of the Service requires prior registration. To register, the user must:

  • Be at least 18 years old, or have the authorisation of a legal guardian
  • Provide accurate, current and complete information
  • Keep that information up to date
  • Keep their login credentials confidential

We reserve the right to refuse access to the Service, delete an account or cancel a registration at our sole discretion, in particular in the event of a breach of these terms.

4. Subscriptions and payments

Transkri offers several subscription plans. The prices and features of each plan are set out on our site. Payments are processed securely through our payment provider.

Subscriptions renew automatically at the end of each period unless the user cancels at least 24 hours before the renewal date. Refunds are only available in the cases provided for by law, or at our discretion in the event of a major technical problem.

5. Intellectual property

The user retains all intellectual property rights in the files they upload to the Service, as well as in the transcripts generated from those files.

Transkri and its content (logos, text, graphics, and so on) are protected by intellectual property rights and may not be reproduced without prior authorisation. The user is granted a limited, non-exclusive and non-transferable right to use the Service.

6. Responsibilities and warranties

The user undertakes to:

  • Not use the Service for unlawful or unauthorised purposes
  • Not upload unlawful or offensive content, or content that infringes the rights of third parties
  • Not attempt to disrupt the operation of the Service
  • Not circumvent security measures

The Service is provided “as is”, with no warranty that transcripts are 100% accurate. We take reasonable steps to keep the Service available and secure, but cannot guarantee uninterrupted operation.

7. Protection of personal data

The processing of personal data is set out in our Privacy Policy, which forms an integral part of these terms.

8. Changes and termination

We reserve the right to change these terms at any time. Changes take effect as soon as they are published on the site. Users will be informed of substantial changes.

Users may cancel their subscription at any time from their account area. We may suspend or terminate a user's access in the event of a breach of these terms.

9. Governing law and jurisdiction

These terms are governed by French law. In the event of a dispute, the French courts shall have jurisdiction. That said, we will always seek an amicable solution before any legal proceedings.

10. Contact

For any question about these terms, please contact us at: contact@mindev.tech

    Terms of Service | Transkri